8.9 Reporting Error

Developing a software is not easy. We have tried our best to ensure minimal bugs or problems free experience for you when using ChartNexus. However, should you discover any bugs or problems, we hope you can report to us.

$\includegraphics[width=0.45\textwidth ,bb=0 0 190 256]{viewlog.png}$

Figure 8.18: Accessing the error reporting functions.

Referring to Figure 8.18, click on the Help menu and then click on View Log menu to view .
If there’s any error message found in the Help Window, click on Send Log button to send us directly the log.

Alternatively, from the Menubar (see Figure 8.18), click on Report Program Bug(s) to go to our website to detail to us the detailed steps to replicate the problem.