2.8 Getting Help

We are always standing by to help you with any problems that you encounter while using ChartNexus.

  1. Online Documentation & Video Clips:
    http://www.chartnexus.com/learning contains many learning resources including articles, video clips, newsletters etc. We highly recommend !

  2. Frequently Asked Questions (FAQ):
    http://www.chartnexus.com/support contains questions and answers that are commonly asked by our users.

  3. Forum:
    You are invited to post your questions and comments on our forum at http://www.chartnexus.com/forum where we share with our community of ChartNexus users.

  4. Email:
    If you are unable to find the answer to your problem, please use the form at http://www.chartnexus.com/support/contactus.php#cform. to contact us. Guaranteed within 24-hour reply !

  5. Walk-in-workshop:
    We organize regular walk-in-workshop to explain and demo ChartNexus and its extra features. Be sure to check out our announcements.

  6. Telephone, Fax and Address:

    Singapore

      Phone : (65)6491 1453 OR 6491 1454
      Fax : (65)6423 1077
      Business Hour : 9:00am to 6:00pm, GMT+8:00, Monday to Friday
      Office Address :
        10 Anson Road,
        International Plaza #34-08,
        Singapore 079903. 
    

    Malaysia

      Phone : (60)3 2287 5968  
      Fax : (60)3 2287 5964
      Business Hour : 9:00am to 6:00pm, GMT+8:00, Monday to Friday
      Office Address :
        Suite A-20-13A,
        Level 20, Menara UOA Bangsar,
        No.5, Jalan Bangsar Utama 1,
        59000 Kuala Lumpur, Malaysia.
    

    Hong Kong

      Phone : (852) 3175 4311 
      Fax : (852) 3175 4311
      Business Hour : 9:00am to 6:00pm, GMT+8:00, Monday to Friday
      Office Address :
        6/F, ING Tower,
        308 Des Voeux Road Central,
        Hong Kong.